Domostroi Wallpaper

1.0 BACKGROUND The Teachers Service Commission (TSC) is one of the Semi Autonomous Government Agencies under the Ministry of Education. It was established in 1967 through an Act of Parliament and mandated to perform teac her management functions that include registration, recruitment, deployment, re muneration, and promot ion, discipline of teachers and maintenance of teaching standards. rvices to 235,000 teachers distributed in over 22,000 educational institutions across the country . This makes the TSC the largest single employer in the East African region. It ha ndles Kshs 68.5 billion (US$ 979 million) per annum – or Kshs 5.7 billion (US$ 81 million) per month – in Personal Emoluments. ORGANIZATION: TEACHERS SERVICE COMMISSION – KENYA. ADDRESS: THE BAZAAR, MOI AVENUE/BIASHARA ST. PRIVATE BAG, 00100 NAIROBI – KENYA. PROJECT: PAYMENT OF SALARIES THROUGH ELECTRONIC FUNDS TRAN CONTACT PERSON: SIMON M. KAVISI, SENIOR DEPUTY TEL. (254) (020) FAX NO: 254-O20-211818 E-mail: info@tsc.go.ke simkavisi@yahoo.com However, the system had many loopholes, including:- Loss of teaching time on average one week every mo nth as teachers waited for at the pay centres. This adversely affected curriculum delivery, and ality of education. would pay staff salaries. It also entailed a shift from a more manual system of issuing multiple cheques to an automated system. In 2001, the Commission sign ed an agreement with the National Bank of Kenya (NBK) for paymen t of salaries electronically. Before the implementation of the new system, the NBK undertook a data clean-up exercise to ensure that bank accounts and pay points he ld in the payroll were accessible through The new mode of paying salaries thro Today, the bank maintains a database for all employees paid through other banks and transmits salaries electronically directly to their accounts. In addition, the NBK captures all stoppages/recall of salaries and transmits the same to employees’ bank accounts. All unclaimed salaries are cr Payment of Cash Salaries: The NBK signed an Agency Agreement with the Postal Corporation of Kenya (PCK), for payment of sa laries through Post Offices, especially in the rural areas not reached by commercial 6.2 Improved industrial relations. The innovation has resulted to improved system will sustain and further enhance th e gains achieved in the processing and management of the TSC payroll. 8.0 POTENTIAL IMPLICATIONS FOR OTHER ORGANIZATIONS The innovation has been in pl ace for six years. There is indication that it can be replicated in other large public service organi zations in Kenya, such as the Ministry of Health, the Kenya Police Service, and the Pr ovincial Administration – whose workforce is distributed in all the lowest level admini strative units in the country. The Postal Corporation has already adopted a similar system – dubbed the PostaPay (an instant – to remit money to its clients across the country. The innovation can also be replicated in other countries in the Sub-Saharan region – such as Tanzania, Uganda, Zambia, and Zi mbabwe – which have similar social and geographical characteristics and might not be well endowed in terms of infrastructure 7 Laws of Kenya (revised edition). Nairobi, Kenya: Government Printer. 2005). Report on Cust Survey Conducted at the TSC Headquarters Teachers Service Commission (2005). Code of Regulations for Teachers Revised Nairobi, Kenya: Government Printer. . Nairobi, Kenya: ). Nairobi, Kenya: Teachers Service Commission (2004). Teache rs’ Image – A Quarterly Magazine of the Annex.11 Standards/Benchmarks in the Service/Function Registration (i) Upon receipt of ap plication for registration, the Commission certificate of registration within fourteen (14) days (ii) Bulk registration forms for the purpose of employment will be processed within the scheduled time for the recruitment Recruitment In the event that a vacanc y exists, it will be advertised and the procedure for recruitment will be applied to ensure that all qualified candidates are given eq ual opportunity for selection (i) Upon recruitment, the su ccessful candidates will be posted within fourteen (14) days (ii) After study leave or upon determination of a discipline case, a teacher will be posted within seven (7) days (iii) Where the Commission f eels that a teacher must be interviewed before posting or deployment, the candidate will be interviewed within thirty (30) days (a) Posting (b) Transfers (i) Transfer request will be acknowledged within seven (7) days from the date of receipt of a teacher’s application (i) Salaries/allowances will be paid to teachers by the last day of each month (ii) Pay slips will be dispatched to the districts/institutions by the day of each month (iii) Requests for change of pay point will be effected on the payroll for the month if received on/before the 2 day of that month. Otherwise, it will be effected in the subsequent (iv) Third party deductions – cooperatives, insurance, hire (i) Returned salaries will be processed and paid within twenty one (21) days upon receipt of a teacher’s (written) claim Remuneration (a) Payment of Salaries Promotions (i) Promotions will be gr anted in accordance with the existing schemes of service for teachers d, when due, within thirty (30) Appointment receipt of an application for confirmation, the Commission will make a decision on the confirmation within thirty (30) days Leave Applications for study/sick le ave will be processed and a decision communicated to the applicants within thirty (30) days Pension/Death Gratuity Upon receipt of the required documents (i) Claims for pension will be processed and forwarded to the Treasury within three (3) months before the date of Discipline (i) Discipline cases will Handling of Complaints The Commission undert akes to handle any complaint through the relevant Heads of Department/Div ision. However, in case of dissatisfaction clients are advise d to channel their complaints through the Public Relations Office Communication The Commission believes that effective communication is key to ensuring efficiency in service delivery. Thus, the Commission will appreciate feedback from its clients.